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If you are unsure of your color choice, please request a color sample at the bottom of this page.
Because monitors vary greatly in settings/resolution, colors may not appear correctly.

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FAQ'S

Below are our most frequently asked questions. Please contact us if you have additional questions.

Can you make your quotes bigger or smaller? Absolutely! Just let us know what your size needs are and we'll be happy to give you a price quote.

Are your quotes reusable? No, they are intended for one-time use. The vinyl is very thin (which helps it achieve that hand-painted look) and is often stretched or torn upon removal, making it impossible to reuse.

I'm creating a custom quote, how do I select my letter height? All lettering height is measured from the top of the highest letter in the quote, to the bottom of the lowest letter. The font you choose can dramatically make a difference is how larger your lettering appears. Please keep in mind that "loopy" fonts use up the lettering height quickly, as opposed to a font that is uniform in height. If you have concerns or are trying to fit your quote into a defined space, we can help you with this.



Can you custom design something for me? Please purchase the "Custom Design" package found here:

What surfaces can I apply the quote to? Our quotes will adhere to any smooth, flat surface, including painted walls, windows, wood plaques, doors, tiles and mirrors. We do not recommend applying to a surface that has a high-gloss or oil-based paint as it may not adhere to your satisfaction. Additionally, while they are easily applied to wallpaper, your wall quote may not release without causing damage.

Can these quotes be applied to a textured wall? Yes, but because textures vary greatly, we couldn't guarantee that you would be completely happy with the results. They do work best on a smooth, flat surface. When applying to a textured wall, be sure to press just the quote to the wall (do not press the blank application tape hard onto areas it is not needed as some peel off of your texture may occur). We also do not recommend using metallics on a textured wall, as they tend to show even minor "blips" in the surface. If you are unsure of how your wall quote will adhere to your wall or are worried that it may cause damage, please request a sample that can be applied to a hidden area.

I just painted my wall. Can I put my quote up right away? We recommend that you allow ten days for the paint to cure before applying your vinyl lettering.

I can't get my quote to transfer - what do you suggest? For easy application, be sure that the wall and quote are at room temperature. If the surface is too cool, warm it gently with a blow dryer. If you have recently cleaned the wall surface, make sure there is no leftover residue and that the wall is completely dry. A wall may feel dry even though moisture is still present. A blow dryer on a low setting may also be used on the quote itself to make it more pliable and adaptable to the wall surface. Application of your wall quote should never take more than a few minutes. If you find that you cannot transfer the quote after following our instructions or hints, your item may be defective. Please view the following video for a demonstration of how easy our wall quotes are to apply.


How are the quotes removed if I decide to change my decor? Will removal of the quote damage my wall? Simply pull up one edge with the tip of your fingernail and peel gently. If you have any difficulty, simply warm the surface with a blow dryer and then peel. Use care to avoid overheating the quote or surface to avoid damage. Please note that as with any decor that covers your paint (especially in areas exposed to sunlight), there is a chance that the paint under your quote may be darker than it's surrounding area. While wall damage upon removal is rare, please keep in mind that as with any decorative medium, there is a potential for wall damage.

What does the "+$10.00" mean after the price? Am I paying more for a larger size, plus an additional fee?
No. Please do not concern yourself with this figure. It is simply Yahoo!'s way of identifying a price increase.

How much do you charge for shipping? Our orders ship via USPS for a flat fee of $6.00. Shipping to Canada is a flat fee of $20.00. Our worldwide shipping rate is $30.00, up to 2 lbs. You are responsible for any customs, duty, applicable taxes and import fees that may apply. We do not express ship, as each item is made to order, in the order it is received.

Do you have a catalog you can send me? Because we are constantly updating our site and adding new products, we do not offer a print catalog as it would quickly be outdated. Please follow us on Facebook to be notified of new additions and discounts.

Is there a phone number I can reach someone at? Due to the sheer volume of calls, we have decided to implement an online "help desk" for speedier service and answers to your questions. While we wish we could speak to you personally, we have found that most questions are already addressed in our FAQ's. By implementing this new system, we hope to speed up the actual processing of orders and get your quotes to you faster.

I don't trust ordering anything over the internet - can't I call in my order? We understand your concerns, but calling in your order is probably what you should not do - on our site or any other. Do you know where your credit card number is going? Is it being written down on a scrap of paper, then tossed carelessly away? You just don't know...but with Paypal, you are using a payment gateway that is absolutely secure - and guaranteed! If you are fraudulently charged for something, they will research it and reverse any unauthorized charges. When you pay through Paypal, we do not see your financial information. Now doesn't that sound great into today's somewhat scary online world? We thought so, too. :)

CONTACT US

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Thanks for visiting and happy decorating!

Enchanting Quotes Business Hours
Monday - Friday 9AM - 4PM (Central)
Closed Weekend and Holidays


enchantingquotes@yahoo.com

OUR RETURN POLICY:

Each item is made to order and is not part of an inventory that can be restocked. Therefore, ALL SALES ARE FINAL. Please consider size, color and font carefully prior to placing your order. If your item is defective, you must return or notify us within 30 days of purchase. Returns must be sent to Enchanting Quotes, LLC, 13501 Nevada Ave., Savage, MN 55378. Upon receipt of product, we will immediately provide a refund or replacement. Additionally, we cannot be held responsible for the buyer's errors in installation.
Decorate your walls with our beautiful vinyl wall quotes and words. Our wall lettering and wall quote decals are removable and so easy to apply! Browse our huge collection of vinyl words, family wall sayings and words for any wall, room or occasion.

Vinyl Words and Wall Quotes Easy to Apply * Removable * Affordable * Simply Beautiful!

Featured in the 2011 Daytime Emmy Swag Bag and at the 2011 Teen Choice Awards!

Create My Own Wall Quote Home and Family Welcome Wall Quotes Nursery Wall Quotes Inspirational Wall Quotes Life and Love Wall Quotes Kitchen Wall Quotes Bathroom & Laundry Wall Quotes Teen Tween Wall Quotes Sports and Hobby Wall Quotes Vinyl Wall Accents and Embellishments Friends and Family Wall Quotes Vinyl Wall Art Designs Memorial Vinyl Quotes Seasonal and Holiday Wall Quotes Foreign Language Wall Quotes Gift Certificates Color Chart/FAQ's Wall Quotes Home Page Wall Quotes Blog

Do you have questions? Please visit our FAQ's to answer any questions you may have or email us at enchantingquotes@yahoo.com


Store Hours: Monday - Friday 9AM - 4PM Central

Closed Weekends and Holidays