OUR RETURN POLICY:
Each wall quote or vinyl design is custom made to order and is not part of an inventory that can be restocked. Therefore, ALL SALES ARE FINAL. Please consider size, color and font carefully prior to placing your order. Please view our wall preparation guidelines prior to applying your quote. If an error is made with your order or if the quote is defective, you must notify us within 10 days of receipt. If we have made an error with your order, please email a photo and description of the problem. We will promptly correct any mistake. Because each item is custom made and not part of an inventory, we do not accept returns for refund or exchange, nor do we offer a store credit. Additionally, we cannot be held responsible for the buyer's errors in installation or unsatisfactory adhesion due to unfavorable wall conditions or surfaces. Because we offer color samples, we also cannot be held responsible for errors in color choice.
• Wall quotes by Enchanting Quotes are made using the highest quality materials available on the market. The low-tack adhesive in our products will not ruin your surface upon removal. Our wall quotes are non-toxic and lead-free.
• Our quotes are created upon order to your size and color specifications.
• Our vinyl quotes are available in a large array of matte finish colors (be cautious of cheaper alternatives using outdated vinyl or vinyl not intended for interior use).
• Our wall quotes are intended for smooth surfaces and also work well on some textured surfaces (not grainy/sandy). Please request a sample if you are unsure if it will adhere to your surface.
• Our wall decals are intended for one-time use. They are easily removable, but not re-positionable.